Privacy Policy
Century Casino & Hotel Edmonton is committed to protecting the privacy of our website visitors and hotel guests. This Privacy Policy explains how we collect, use, and share personal data, and it applies to all users of our website (centurycastlecasino.com) and services.
Collection of Personal Data
We may collect various types of personal data from you when:
- You create an account on our website or through our mobile app
- You visit our website or use our services
- You provide information during the hotel booking process
- We receive information about your interactions with us, such as visits to our website
The categories of personal data we collect may include:
- Contact details (name, email address, phone number)
- Demographic information (age, location)
- Gaming and betting activity data
- Hotel stay and services usage records
- Login credentials and authentication tokens
Use of Personal Data
We use your personal data for various purposes, including to:
- Provide you with the requested services or products (e.g., hotel booking confirmation, account access)
- Manage our relationship with you as a user or guest
- Analyze trends and improve our website and services
- Prevent and detect potential fraudulent activity
Sharing of Personal Data
We may share your personal data with:
- Service providers who assist us in delivering our services (e.g., hotel booking platforms, email marketing companies)
- Our subsidiaries or affiliated businesses within the Century Casinos group
- Third-party contractors involved in maintaining our systems and infrastructure
- AGLC regulators for compliance purposes
Data Protection
We take various measures to protect your personal data from unauthorized access or misuse. These include:
- Secure server technology with industry-standard SSL encryption (HTTPS)
- Regular updates of software and security patches
- Access controls limiting staff's ability to view sensitive information
Your Rights and Choices
As a user, you have the right to:
- Request access to your personal data held by us
- Rectify or erase your personal data in certain circumstances
- Withdraw consent for specific uses of your personal data (e.g., marketing communications)
To exercise these rights, please contact our customer support team.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you through a clear notice on our website.
By using our services or providing us with personal data, you acknowledge that you have read and understood this Privacy Policy.
